Effective Date: April 7, 2025
Welcome to Miss Joy Anna Consulting LLC. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Services Provided
Miss Joy Anna Consulting LLC specializes in non-emergency medical transportation, offering services such as wheelchair-accessible transport, non-emergency medical transportation, senior transportation, and long-distance travel. Our mission is to provide safe, reliable, and accessible transportation solutions tailored to meet the unique needs of our clients.

2. User Responsibilities
By using our services, you agree to:

• Provide Accurate Information:
Ensure that all personal, medical, and payment information provided is accurate and up-to-date.

• Respectful Conduct:
Treat our staff and other clients with respect and adhere to all guidelines set forth by our company.

• Compliance with Laws:
Abide by all applicable local, state, and federal laws while using our services.

3. Booking and Cancellation

• Booking:
Clients can schedule transportation services through our website or by contacting our customer service.

• Cancellation:
To cancel or reschedule a service, please notify us at least 24 hours in advance to avoid cancellation fees.

4. Fees and Payment

• Pricing: Our services are priced competitively, with flat-rate fees to ensure transparency.

• Payment Terms:
Payments are due at the time of service unless otherwise agreed upon. We accept various payment methods, including credit cards and insurance billing.

• Late Payments:
A late fee may be applied to payments not received within the agreed-upon timeframe.

5. Limitation of Liability
While we strive to provide safe and reliable transportation, Miss Joy Anna Consulting LLC is not liable for:

• Indirect Damages: Any indirect, incidental, or consequential damages arising from the use of our services.

• Force Majeure:
Delays or failures due to events beyond our control, including but not limited to weather conditions, traffic incidents, or mechanical failures.

6. Privacy Policy
Your privacy is important to us. We collect and use personal information only as described in our Privacy Policy. By using our services, you consent to the practices outlined in the policy.

7. Changes to Terms
Miss Joy Anna Consulting LLC reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and the effective date will be updated accordingly. Continued use of our services after such changes constitutes acceptance of the new terms.

8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state in which Miss Joy Anna Consulting LLC operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that state.

9. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: sharu@missjoyannaconsulting.com
• Phone: (980)  432-2379 , (980)  432-2382
• Address: 1213 W.Morehead St, Charlotte NC 28208